My Smart Board (Hover Board) will not turn off. (Not Powering Off)
This is most likely a defect in the main board usually caused due to Bluetooth malfunction. Bluetooth board causes error when going at higher speeds and cause reverse error in the main board. In this case both the main circuit board and Bluetooth boards needs to be replaced. We recommend you to bring your device to our service center to diagnose the cause of the defect and to validate if service is covered under your warranty.